December 2017 I experienced a pulmonary embolism. I only found this out after they immediately got me in for a CT scan after I was complaining of shortness of breath. The ICU was great during the week I had to stay there although there is an obvious staff shortage with only 1 nurse to care for 12 or more patients overnight. My experience would have been terrible in the old cramped hospital so I'm thankful for the new technologically advanced one. I could complain about the food but it's hospital food so what should you expect seriously? They will ask you what kind of foods you would like if you ask to be consulted about it. They have a tablet to record your choices unless your doctor is restricting it for medical reasons. I think your experience in the ER is different when you consider whether you are near-death or just in pain so you can complain about the wait time all you want. Everyone is triaged by priority so deal with it. Oh and I parked the car in the lot outside and it was still there 6 days later without any tickets or damage or anything else to complain about. The free reliable WiFi was a great way to kill time when I couldn't afford the TV service in my room and after a few days I discovered that you could walk down to a waiting room in the middle of the night and watch a community TV for free.
I had been in this hospital following some rib pains, got some x-rays done by some lovely folks who I appreciate. The two stars are from really long wait times, up to four hours sitting in pain, and one of the front desk ladies was horrendously rude when I went up and tried asking if I could use the phone/what to dial. The first time around she essentially shushed me and sent me back to my seat, which made the environment really unwelcome, and caused me to become reluctant to ask any more questions. I would understand if the hospital had been busy but the entire time this particular woman was chatting with a coworker. Unprofessional up front, but the doctors working behind the scenes are lovely and deserve more gratitude.
Wishing I could review the staff and mgmt/building separately, alas google doesnt have that feature yet. Emergency nurses were excellent Deb, Katie, and Kelly super nice and sweet,5. I had to lay in a reclining chair in the ER for about 8 hours then to a bed in the hallway for a couple more all awaiting to be scanned to have my appendix removed... not sure how that happens in a brand new hospital but I know its not the nurses fault they might be more upset about it then me. Dr Moise and Dr Atherstone (anesthesiologist) were awesome! Post Op nurses Laura and Susan (?) were absolute gems! Thanks for your care
Very clean, staff always seem helpful. Had to go a few times for blood work and to emergency and found all experiences great for a hospital. Wait time very reasonable for the staff size (rural hospital) and everyone very polite and professional.
Don't agree with the low ratings. First off: clean, spacious , brand new hospital. Secondly. I would like to thank the emergency staff for saving me after my quad accident! They got me in trauma immediately, got my cat scan and xrays done right away. The e.r doctors and nurses that tended to me went above and beyond in their care for me. I am so thankful that we have amazing doctors and nurses like them in our hospital. They made a terrifying experience tolerable with their positive attitudes and warm caring nature. Thank you so much. They deserve way more credit than they get .
North Island Hospital Comox Valley is a Canadian Hospital based in Courtenay, British Columbia. North Island Hospital Comox Valley is located at 101 Lerwick Rd, Courtenay, BC V9N 0B9, Canada.
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