Totally blown away by the rude service that I received recently. We were shown the higher end items, which is fine, but when we said that we weren't really looking for something that elaborate, we were told that perhaps we'd be more suited for shopping at somewhere like Canadian Tire. She showed us their kiosk so we could browse their warehouse inventory because they didn't usually carry low end products in stock. Turns out that they actually did carry items that suited our needs, but at that point we weren't interested in making a purchase there. Hopefully management reads this and realizes that there is a coaching opportunity for their staff. Just because you can afford the more expensive inventory items doesn't mean that you actually want them. Not everyone dreams of an entertainment stand with a fireplace in them, but no one wants to be treated like their not good enough or worth enough to shop somewhere.
The service was fantastic We received a friendly greeting when we came in. Wendy was professional and courteous in helping us with our needs.
Excellent service by Meghan and some really good products. Thanks!
Deb was fantastic in her service, knowledgeable and not pushy.Very patient in finding us the live seat we were looking for and rest assured, we were very specific in what we were looking for.Price was negotiated with no sense of tension and settled upon with the assistance of Jazz.Writing this review while I am lying on my love seat and couldnt be happier with the purchase.Ashley have fantastic product and staff and I highly recommend them.Pat
Absolutely amazing customer service! Love our new sectional and recliner. They are wonderful and very helpful there. Will be back!!
Ashley Home Store ,Courtenay BC is a Canadian Furniture Store based in Courtenay, British Columbia. Ashley Home Store ,Courtenay BC is located at 2966 Kilpatrick Ave, Courtenay, BC V9N 8P1, Canada.
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