I always get James to cut my hair here and he always does an awesome job. Super friendly and makes sure you leave satisfied. Would definitely recommend if you're a guy looking for a clean cut.
My go to place for getting my hair done. I liken Roots to a "hair spa". Love the staff, and the stylists. I am very particular who cuts my hair, and I have been a fan of Keith's for years.
I had nothing but great experiences, but was berated by an employee online, and literally told not to come in. As a high anxiety person, I won't be, if that sort of hostility is the norm from the stylists.
I love my hair every time I get it done there. James does a great job every time.
Not cool at all. Screwed up my sister's bangs. Ruined her hair. Ruined her self esteem The stylist didn't listen to a word she (my sister) said and just cut it. She asked for her bangs to be cut normally, like bangs that cover your eyebrows. The stylist cut her bangs off way shorter lie an inch above her eyebrows!!! Because that's what the stylist thought would look good!! She (my sister) never asked and was very direct about how she wanted her bangs cut.This women just went snip snip because that's what she thought would look good!!! Listen to the customer for christ's sake!! Walked out, my sister doesn't know what to do now, lots of crying. You could've just listened!! THANKS A LOT!!
Roots The Salon is a Canadian Hair Care based in Courtenay, British Columbia. Roots The Salon is located at 485 5th St, Courtenay, BC V9N 1J7, Canada.
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