5
908 5th St, Courtenay, BC V9N 1L1, Canada
Courtenay, British Columbia V9N 1L1
(250) 331-9257

Nice coffee and stuff for a hike to the Putledge RIVER and Park ...

The staff is always really polite, they have a good selection but sometimes have been sold out of most options of chips. I had a really good experience here the other day, I grabbed what I thought was the correct change for a bag of chips and when I got to the till I had forgotten to account for the tax. The man who I think is the owner just smiled and took what I had anyways. I appreciate that, I live nearby so I come by often and will continue to do so.

Ever since I moved here 7 months ago, I've visited the Apple Tree Market. The workers are cool, except for one. The owner either doesn't like young people, or has no basic understanding of customer service. I pay for a thing, but apparently I can't ask for specific change. Most, if not all places I've been to is fine with this. But, he tells me "We're not a bank" and that "We need that change!" Uh, right... You're not a bank. Guess what place helps in getting you rolls of change? A BANK! If you can't handle the demands of a customer, then you're either un-prepared in terms of change, or you're just a grump.Not to mention, every time I've come in with Grumble Bum working, I don't get a friendly hello. I get a "Whaddya need?" in a snarky tone, like I'm fairly un-welcome. Which is too bad, because this kind of attitude is what lost him a customer. I wanted to come back here, since it's 5 minutes away from my house. But, Petro Can, 7/11, and any other store has given me proper customer service. I might stop by, but if he is working there... I don't think I'd rather bother with bad customer service again.And, I know that not giving change isn't policy. How do I know? Every younger worker there was *more* than happy to help me out, as a paying customer. This is a policy that isn't store wide it seems. The young worker the other day seemed genuinely confused about the man's reaction. I don't blame him. This isn't how you make good customer service. This is how you lose customers who like your store. Customers like me.

Pretty much everything you could need from a convenience store

Great staff nice area and location clean and friendly business

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Appletree Market — Supermarket in Courtenay

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Appletree Market

Supermarket at 908 5th St, Courtenay, BC V9N 1L1, Canada. Here you will find detailed information about Appletree Market: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:30 AM – 9:00 PM
  • Tuesday
    6:30 AM – 9:00 PM
  • Wednesday
    6:30 AM – 9:00 PM
  • Thursday
    6:30 AM – 9:00 PM
  • Friday
    6:30 AM – 9:00 PM
  • Saturday
    7:00 AM – 9:00 PM
  • Sunday
    7:00 AM – 9:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
British Columbia
Address:
908 5th St, Courtenay, BC V9N 1L1, Canada.
City:
Courtenay
Postcode:
V9N 1L1

About Appletree Market

Appletree Market is a Canadian Supermarket based in Courtenay, British Columbia. Appletree Market is located at 908 5th St, Courtenay, BC V9N 1L1, Canada.


Please contact with Appletree Market using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Appletree Market opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Appletree Market

  • Keith duGal
    Added 2017.03.13
    Nice coffee and stuff for a hike to the Putledge RIVER and Park ...
  • Stephanie Lytle
    Added 2017.01.29
    The staff is always really polite, they have a good selection but sometimes have been sold out of most options of chips. I had a really good experience here the other day, I grabbed what I thought was the correct change for a bag of chips and when I got to the till I had forgotten to account for the tax. The man who I think is the owner just smiled and took what I had anyways. I appreciate that, I live nearby so I come by often and will continue to do so.
  • Eraldo Coil
    Added 2016.06.26
    Ever since I moved here 7 months ago, I've visited the Apple Tree Market. The workers are cool, except for one. The owner either doesn't like young people, or has no basic understanding of customer service. I pay for a thing, but apparently I can't ask for specific change. Most, if not all places I've been to is fine with this. But, he tells me "We're not a bank" and that "We need that change!" Uh, right... You're not a bank. Guess what place helps in getting you rolls of change? A BANK! If you can't handle the demands of a customer, then you're either un-prepared in terms of change, or you're just a grump.Not to mention, every time I've come in with Grumble Bum working, I don't get a friendly hello. I get a "Whaddya need?" in a snarky tone, like I'm fairly un-welcome. Which is too bad, because this kind of attitude is what lost him a customer. I wanted to come back here, since it's 5 minutes away from my house. But, Petro Can, 7/11, and any other store has given me proper customer service. I might stop by, but if he is working there... I don't think I'd rather bother with bad customer service again.And, I know that not giving change isn't policy. How do I know? Every younger worker there was *more* than happy to help me out, as a paying customer. This is a policy that isn't store wide it seems. The young worker the other day seemed genuinely confused about the man's reaction. I don't blame him. This isn't how you make good customer service. This is how you lose customers who like your store. Customers like me.
  • James Cochrane
    Added 2015.01.18
    Pretty much everything you could need from a convenience store
  • Psymon Porter
    Added 2014.06.21
    Great staff nice area and location clean and friendly business
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