we rented the private room 2 it was not private at all and it was very dirty . used Kleenex on the floor, food wrappers under the bed and couch , hair everywhere all over the futon, couch, floors and sheets the room had not been cleaned there was mud on the bathroom floor. the person on the phone told us if we rented this room it would only be accessed by us and was not shared at all as we wanted a private sleeping and bathroom area but when we where in there someone came in and told us the bathroom was shared. I have stayed in many hostels but this by far was the worst one I have ever stayed at we had booked 5 days but left after one night as we had no other option but to stay as we arrived late at night
Terrible service! I talked to employees of this hostel on multiple occasions over a 6 week period, not once was I told I needed a credit card to stay here. I was lead to believe this was like most other hostels, not the case. They wouldn't take cash deposit and shut the door on me staying there over the credit card issue for a dorm room. I waited 4 hours in Courteney for them to open after, my bus had arrived. I had to hitch hike a drive to Nanaimo to stay at one of there hostels as, the one in Cumberland is full at the moment and no buses until morning. I have in injury to a foot, doctors orders to stay off of it, 50lbs backpack hobbling down the highway all because the employees here didn't tell me about the Credit card. Needless to say my plans have/are changing as I type. I was there for a job to start next week, not looking so. Cona hostel I wish I wasn't writing this about you. Get you heads out of your ass, your customer service is terrible. The staff information your credit card policy to the strong stance giving to me for not having a credit card to stay in a hostel is absolutely ridiculous unfriendly and not hostel like. There are alot of people something like this could effect worse then it did me. Shame on you Cona I will tell everyone about my unfortunate run in with you.
All the beds wear broken and our entire group got bedbugs On top of that they only refund half of what we paid for after our WHOLE group got bedbugs and one our friends actually had an allergic reaction to the bugs To add more there internet is bad and there foosball table is clunkyIf I had to say one thing that was good it would be that they have a great collection of movies
Avoid, has a massive bed bug infestation... my friend was covered in angry red bites.
Unpleasant atmosphere and not very clean, I would not stay here again. Felt very unwelcome.
The Cona Hostel is a Canadian Lodging based in Courtenay, British Columbia. The Cona Hostel is located at 440 Anderton Ave, Courtenay, BC V9N 2G8, Canada.
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